Questions & Answers
Frequently Asked Questions
Everything you might want to know about Coxaco — our story, our fuels, and how we deliver energy for everything.
Can you provide a brief history of Cox Oil Company and its evolution into Coxaco?
Coxaco, a long-standing family business, has served North Carolina for many years. Originally known as Cox Oil Company, the business is gradually transitioning all operations under the name Coxaco to unify its branding and expand its offerings.
What are the core values and mission of Coxaco?
Coxaco is committed to providing quality energy products and services with a focus on customer satisfaction, reliability, and innovation.
What specific energy products do you offer?
Coxaco offers propane, fuel oil, kerosene, off-road and highway diesel, ethanol-free gasoline, hydraulic oils, greases, and Sunoco Racing Fuel.
Are there any new products or services planned for the near future?
The transition to Coxaco includes new energy products and services requested by customers, such as bulk propane delivery and installation of wireless sensors in tanks for remote monitoring.
What other service locations do you have, and what services are offered at each?
Locations include the Wilkes full-service site, which offers a wide variety of fuels, and the Cherry Street location, where customers can fill their propane tanks.
What are the options for automatic and will-call delivery services?
Automatic Delivery: monitors usage and schedules deliveries automatically. Will-Call Delivery: customers order a specific amount as needed, with a 150-gallon minimum and 48-hour notice required.
How do you handle installation and removal of fuel tanks?
Coxaco installs and removes both large and small fuel tanks, ensuring customer convenience and safety.
Can you describe the process of designing and manufacturing custom portable fuel systems?
Coxaco can design and manufacture custom portable fuel systems, including fully-equipped fuel trailers tailored to customer specifications.
What are the specifications and rental terms for the fully-equipped fuel trailers?
Specifications and rental terms vary based on customer needs. Coxaco offers trailers with features like full interior baffles, dual fuel pump systems, and customizable compartments.
Does Coxaco engage with customers online?
Coxaco engages through direct interactions, community involvement, and customer feedback. We also have a Facebook presence and a newsletter — sign up today!